About Drogasil
Drogasil is a chain of pharmacies that emerged in São Paulo in 1935 and has become one of the largest in the country, present in several states.
The network is part of the RD group, of which Droga Raia is also a member. Together, the two brands total 1,400 stores.
Drogasil has more than 600 pharmacies and an e-commerce, which works on its own website and app.
The company is present on social media. The Facebook fan page is followed by 417,000 Internet users, while the Instagram page has 246,000 followers.
To understand a little more about why Drogasil is reliable, I prepared a detailed review with some of the products that are loved by consumers, so that you can make your choices consciously.
Overview of Drogasil
Drogasil was born in São Paulo and is part of the RD group, which also includes the Droga Raia chain.
The pharmacy chain works with medicines, cosmetics, personal care products, sells health monitoring devices and performs Covid-19 tests by appointment.
In addition to marketing products from laboratories with a renowned reputation in the market, Drogasil has its own brand of personal care items called Needs, which I am particularly a fan of.
I’ve already tested the SPF 70 body sunscreen, the cotton pads and the brand’s aloe vera after-sun gel (very good against burns). I definitely rate the three products with 5 stars. In addition to the excellent value for money, the quality is great.
But is Drogasil any good? It’s trustable? Before showing some products that, are loved by consumers, how about some initial pros and cons?
Pros
- Diamond Seal on Ebit, where 91% of customers said they would buy from the store again
- Good evaluation with consumers on the Reclame Aqui website
- It has an online store and a network of more than 600 physical stores in several Brazilian cities
- Test for Covid-19 by appointment
- Drogasil is reliable and has technology that protects customers’ financial information during purchases
- Needs product line is one of the highlights of the network
- Easy credit card payment in up to 3 interest-free installments
Cons
- Some complaints on Reclame Aqui about delays in delivery, product not received, reversal of the amount paid and poor service
- Complaints on social networks about delay in delivery and difficulties navigating the virtual store
Drogasil: Review
With 87 years of history, Drogasil is a Brazilian chain of drugstores that sells medicines, cosmetics and personal care products from renowned laboratories in the market.
It has more than 600 physical stores and its own e-commerce, where you can find branded, similar and generic medicines, moisturizers, sunscreens, diapers, energy drinks, nail polishes, hair dyes, soaps, dressings, among others. Check out some of them.
SkinCeuticals Blemish + Age Cleansing Cleansing Gel
SkinCeuticals Blemish + Age Cleansing Cleansing Gel is recommended for use on oily and acne-prone skin, promoting a refreshing effect in daily treatment.
It has an exclusive formula with substances that provide deep facial cleansing.
The gel decongests the pores, removes excess oil, prevents acne, eliminates the accumulation of dead cells, smooths the skin surface and can be used daily to keep your skin care routine always active.
Apply a small amount of product to damp face skin. Rinse thoroughly with cold water. It is recommended to use it twice a day.
The SkinCeuticals Blemish + Age Cleansing Cleansing Gel comes in a 120 g pack and costs R$ 79.90 at the Drogasil pharmacy.
Blemish Facial Sunscreen + Age UV Defense SPF 50
The Facial Sunscreen Blemish + Age UV Defense FPS 50 is a sunscreen that treats and reduces skin oiliness, prevents acne, minimizes the signs of aging and contributes to cell renewal.
It is a sunscreen with Sun Protection Factor (SPF) 50 indicated for oily and/or acne-prone skin with signs of ageing.
The product brings a combination of treatment assets, such as keratolytic agents, salicylic acid and LHA, acting in the acceleration of cell renewal.
Dioic acid acts directly on the sebaceous gland, regulating sebum production in the skin, which reduces oiliness day after day. Hepes has a micro-exfoliating action, contributing to cell renewal.
Niacinamide acts as an anti-inflammatory and vitamin E works as an antioxidant agent.
Use daily, even on cloudy and rainy days. Apply liberally all over the face. Reapply whenever you feel necessary.
Customer Juliana L. classified the product with 5 stars on the Drogasil website:
“Blemish is really everything it promises. It doesn’t even leave traces of oiliness, even after a whole day in a hot environment. The skin is visibly fresher, firmer and rejuvenated in no time.”
The Blemish Facial Sunscreen + Age UV Defense SPF 50 comes in a 40 g package and costs R$ 129.90 at Drogasil online.
Nivea Body Bye Bye Cellulite Cellulite Reduction Gel
Nivea Body Bye Bye Cellulite Gel for Cellulite Reduction is a body gel that hydrates and firms the skin while reducing the appearance of cellulite.
Its light gel formula absorbs quickly and doesn’t leave that uncomfortable sticky feeling. Can be used on all skin types.
It contains no ingredients of animal origin, is dermatologically tested and stimulates cell renewal.
It has Coenzyme Q10 and combines L-Carnitine and lotus extract, which help reduce localized fat, transforming it into energy (according to an in vitro test).
Apply the gel to areas of the body with apparent cellulite, such as thighs, culottes, buttocks and belly. It is not necessary to massage the skin during application. Use the product daily.
Customer Regina C. rated the gel 5 on the Drogasil website:
“It really reduces cellulite. You have to use it 2 times a day, along with diet and gym. It’s great, I don’t run out, it really works”.
Nivea Body Bye Bye Cellulite Gel for Cellulite Reduction comes in a 200 g package and costs R$ 38.79 at Drogasil delivery.
Dove Deep Nourishment Body Wash
Dove Deep Nutrition is a body wash to be used daily for all skin types.
It’s made with NutriumMoisture technology, a combination of moisturizers that replenish natural nutrients and help maintain your skin’s natural hydration while you shower.
Its smooth and creamy formula does not harm the skin and leaves it lightly scented and soft. The soap promotes smoother skin right after the first use.
Apply a small amount of product to your hands, out of the water, lather and apply to the body. If you prefer, use the sponge with a little soap.
The client Simone M. classified the soap with 5 stars on the Drogasil website:
“Great hydration and pleasant scent. It yields a lot, compared to similar products. Excellent value for money.”
Dove Deep Nutrition Liquid Body Soap comes in a 250 ml package and costs R$ 10.49 at Drogasil online.
Red Bull Energy Drink
Red Bull Energy Drink is an energy drink, designed for cases of physical and mental exertion, which provides extra doses of energy when you need it.
It increases performance, concentration, improves the feeling of well-being and stimulates metabolism.
A can of Red Bull has 100 mg of taurine, 600 mg of glucuronolactone, 80 mg of caffeine – which is equivalent to a cup of coffee – and B vitamins. It is non-alcoholic and contains aspartame.
It is recommended to ingest it 30 minutes before starting physical activities.
Red Bull Energy Drink comes in 250 ml packaging and costs R$ 12.09 at Drogasil online.
Nanlac Comfor 1+ Infant Formula 800g
Nanlac Comfor 1+ is an infant formula containing prebiotics, DHA, ARA and Nucleotides.
Infant formulas have a specific protein content, as well as the addition of vitamins and minerals, recommended for this age group.
It has low sodium content, in addition to being sugar, gluten and flavoring free. Its use is indicated to meet the nutritional needs of infants and children from 10 months to 3 years of age.
It has a mix of fats that includes essential fatty acids, as well as vitamins and minerals.
Pour into the bottle the amount of water that will be consumed, previously boiled, indicated in the instructions for use.
Fill the spoon as it is inside the can and remove the excess powder, leveling it. Add the number of measurements as per instructions for use. Shake the bottle well for better product dilution.
Wait for the bottle to cool down and check the temperature of the formula in the handle before offering it to the child (approximately 40ºC).
After use, store the spoon in suspension inside the can. Close the package well after use.
The product is not powdered milk, cannot be consumed by lactose intolerant children, nor should it be used to feed children under 1 year of age.
Customer Elton N. rated the formula 5 stars on the Drogasil website:
“Complete infant formula! My children adapted very well, without colic or constipation. They like it a lot! Recommended from 10 months”.
Nanlac Comfor 1+ Children ‘s Formula comes in an 800 g pack and costs R$ 48.79 at Drogasil online.
Hyabak eye drops 0.15%
It serves to moisten and lubricate the eyes, in case of sensations of dryness or eye fatigue induced by external factors such as wind, smoke, pollution, dust, dry air, air conditioning, plane travel or prolonged work in front of a computer.
Carefully wash your hands before applying. Avoid contact of the end of the bottle with eyes or eyelids.
Put 1 drop of the product in each eye, slightly pulling the lower eyelid down and looking up. Cap the bottle after use.
When inserting contact lenses, place 1 drop of Hyabak in the concavity of the lens.
Eye drops Hyabak 0.15% comes in a 10 ml package and costs R$ 55.39 at Drogasil online.
Huggies Supreme Care G Diaper
Huggies Supreme Care G is a disposable diaper for babies with the exclusive Xtra-Flex technology, present in products from sizes M to XXL, which offers total protection and maximum flexibility for the child.
It has flexible X-shaped channels, which distribute the baby’s pee more evenly throughout the diaper. This maintains the product’s fit and flexibility, following your baby’s movements.
Open the diaper and rear adjustable fasteners and lift the barriers. Place the baby and make sure the product is covering her back to her waist.
Take off the adjustable fasteners, fix them on the front band of the diaper and adjust according to the baby’s body. Adjust the leg elastic to ensure it does not bend over the inner barriers.
Customer Lanna S. praised the product and rated it 5 stars on the Drogasil website:
“Dry, soft, comfortable for the baby. Great value for money.”
The Huggies Supreme Care G diaper comes in packs of 64 units and costs R$87.49 at Drogasil online.
Drogasil Covid Test
The DrogasilCovid test is recommended when you have symptoms such as fever, cough, nasal congestion, sneezing, excessive tiredness, body pain, sore throat, difficulty breathing.
Drogasil performs two types of Covid-19 tests, by appointment. Are they:
- Nasal antigen: rapid test for detection of the virus from the 2nd day of symptoms or possible contact with other suspected and confirmed cases. Checks if the person has the virus at the time of collection. It’s the exam to find out if you have Covid-19
- Serology: rapid test for detection of IgM/IgG antibodies from the 10th day of symptoms. Checks if you have an active infection and have come into contact with the virus. It’s the exam to find out if you’ve had Covid-19.
All exams have an accuracy rate of over 95%. To do the antibody test it is necessary to have at least 10 days of symptoms for its effectiveness.
The value may vary by test type. Contact the store where you scheduled your exam to check the value.
Drogasil: What do customers like?
Customers who said that Drogasil is reliable at Ebit reported having a good shopping experience in the virtual environment, such as Aguinaldo C., who praised the speed of delivery:
“Super easy, cheaper than in person. Everything is very fast”.
João Matias J. highlighted the wide range of laboratories available to customers:
“It has a diversity of laboratories to choose from”.
For Luciana F., the advantage of buying at Drogasil is the price:
“ Drugsil always surprises me with its lowest prices”.
Creone agrees and said he saw an advantage in Drogasil over the competition:
“After consulting about the product, I saw that Drogasil had the lowest price. It’s worth doing some research. I recommend”.
Solange A. considers it important to get good discounts during the purchase:
“Drogasil offers many discounts and easy product delivery”.
Customer Daniel M. praised Drogasil ‘s customer service team:
“I am already a customer of this store and they have always served me well, even when they sent the wrong product once, they were ready to solve the problem and they solved it quickly. People at the physical store are also very good”.
Karem F. already bought from Drogasil in its physical units. Now, it also places its orders in the virtual store:
“I’ve been shopping at Drogasil ‘s physical store for a long time and now I can buy through the website, which makes it a lot easier, it has great prices and good service”.
Drogasil: Claim Here
Drogasil ‘s online store has a good rating from consumers who made complaints on the Reclame Aqui website, with a score of 7.3 out of 10.
The company responded to 96.4% of complaints registered on the platform, with a solution rate of 77.3%, which is considered good.
Is Drogasil safe? Among the issues reported on the site are delays in delivery, product not received, reversal of the amount paid and poor service.
Is Drogasil good?
Is Drogasil good? Successfully reaching the age of 87 is a historic milestone for any retail company. The pharmacy chain stands out for its tradition and focus on serving customers well, understanding what they need.
For 98% of consumers surveyed by Ebit, Drogasil is reliable, as it delivers their orders on time. In addition, 56% of the people surveyed said they would recommend it to friends.
Drogasil also works with the Needs line, with sustainable formulation, biodegradable packaging and stimulus to the circular economy. The products stand out for their excellent cost-effectiveness.
Is Drogasil safe?
Drogasil is reliable, yes. The brand has a good reputation with consumers on the Reclame Aqui platform, where it obtained a score of 7.3 out of 10.
Drogasil received 3,918 complaints in the last 6 months, responded to 96.4% and generated a total of 1,522 reviews. Of these consumers, 63.3% indicated that they would do business with the brand again.
Drogasil is reliable, as it also has the diamond seal in Ebit, which is a representation of excellence, in which 91% of customers said they would buy again in the store.
In terms of security, Drogasil is reliable, as it has technology on its website that keeps your financial information confidential.
Drogasil discount coupon
Drogasil has a discount on several vitamins in its virtual store. If you combine 2, you get 25% off. To check the offers, visit thelink. Valid until April 30th.
Another offer on the website is the Covid-19 self-test. When buying 3, each one costs R$ 52. Access the link. Valid while stocks last.
You can also find baby care products up to 37% off. Valid while stocks last.
There are currently no Drogasil coupons, but the entire e-commerce has several discounts. Just access https://www.drogasil.com.br/.
FAQ
Who created Drogasil?
One of the largest pharmacy chains in the country, Drogasil was born in the heart of the city of São Paulo, on Rua José Bonifácio, on March 28, 1935. On this date, two small groups of family pharmacies merged: Drogaria Bráulio and Drugstore Brazil.
Two years later, in 1937, it adopted the chain concept by joining other drugstores: Amarante, Ypiranga, Morse, Orion, Sul América and Araújo.
One of the differentials of the pharmacy chain was the focus on good service, in order to create a relationship of trust with the consumer.
In 1952, Drogasil created its own laboratory, producing medicines, creams and other exclusive products.
It was a pioneer in innovation when it created, in 1967, its IT department, to assist in the processes and follow the news that were emerging.
In the 2000s, a process of modernizing the brand and stores began. It opened distribution centers and stores in several states, reaching the entire Southeast and Midwest.
In 2011, there was a merger with another large company in the sector, Droga Raia, founding the RD group. The union further strengthened the Drogasil brand and enabled its arrival in the Northeast as well.
Today, Drogasil is present in São Paulo, Rio de Janeiro, Minas Gerais, Espírito Santo, Paraná, Rio Grande do Sul, Santa Catarina, Goiás, Distrito Federal, Mato Grosso, Mato Grosso do Sul, Bahia, Pernambuco, Sergipe, Alagoas, Paraíba and Rio Grande do Norte.
In 2015, the 40-hour Pharmacist was launched, a service in which pharmaceutical assistance is available 16 hours a day in the store and 24 hours a day by phone or email.
Is Drogasil safe? The pharmacy chain has more than 600 stores throughout the country and is part of a group with more than 1,400 physical units.
Does Drogasil import its products?
Drogasil sells both national and imported products.
Check availability at the online store https://www.drogasil.com.br or at the pharmacy closest to your home.
What forms of payment does Drogasil accept?
Drogasil accepts payment via Pix, bank slip and Visa, Mastercard, American Express, Elo, Diners, Aura, JCB and Hipercard credit cards.
Card purchases can be paid in up to 3 interest-free installments for amounts over R$90.
Is Drogasil safe? If you choose to buy on boleto, the amount must be paid in cash. Payment confirmation takes up to 2 business days.
What is Drogasil’s delivery policy?
Drogasil works with several delivery modalities, which are offered according to availability for the buyer’s zip code. Check out how it works:
express delivery
Occurs on the same day of purchase, within a period of 4 hours after confirmation of payment.
For Grande SP, RJ and BH, orders with payment approved after 8 pm will delivered the next day by 2 pm.
For other locations, orders approved after 18:00 will delivered the next day by 14:00.
Turbo Delivery
The order delivered within 90 minutes after payment confirmation.
Orders with approved payment after 18:00 will delivered the next day by 10:00.
Super Express Delivery
The order delivered within 120 minutes, after payment confirmation.
Orders with approved payment after 18:00 will delivered the next day by 10:00.
Scheduled Delivery
It the delivery agreed with the customer. Scheduling possibilities in the morning, afternoon or evening.
Check the availability of the region at the time of purchase according to your zip code.
Normal delivery
Modality valid for orders with payments approved until 3 pm. Delivery will take place on the next business day by 20:00. Not valid on Sundays and holidays.
For orders with payments approved after 3 pm and bank slips, delivery will made within 2 business days.
Is Drogasil safe? Shipping costs for all delivery methods may vary by region. To find out the value, enter the zip code at the time of purchase.
What is Drogasil’s return policy?
You can return any product purchased through the Drogasil website, telesales or application in one of the network’s physical stores or through the Call Center, within 7 days after receiving the order.
To do this, just take the product, identification document and invoice to the nearest store or, if you prefer, call 3004-8007 and the company will pick up the product with you.
The return of the order can carried out only in case of regret. After its effectiveness, Drogasil will continue with the process of returning the amounts paid.
It is important to highlight that the returned product cannot have signs of use, open or damaged original packaging.
If you want to exchange a product purchased through the website, telesales or application, call Drogasil through the Call Center, at the number 3004-8007, within 7 calendar days after receiving the order.
Another option is to exchange the product at one of the stores in the network, within 30 calendar days after receiving the order.
For this, take the product to the pharmacy of your choice along with identification document and invoice.
The credit will granted according to the value of the product mentioned in the coupon or invoice.
If the value of the product chosen for the exchange different, the difference will charged, according to the price policy in force in the store.
Is Drogasil safe? If the product chosen for exchange is of a lower value, the pharmacy will reverse/refund the difference.
