About Wickes
Wickes is a British home improvement retailer that was founded in 1854. It offers a range of products and services, including DIY supplies, building materials, kitchens, bathrooms, garden and outdoor equipment, and home decoration items.
Wickes operates through a network of over 230 stores across the United Kingdom, as well as an online store that allows customers to browse and purchase products from the comfort of their homes. The company also provides installation services for products such as kitchens and bathrooms, as well as design consultations to help customers plan and visualize their home improvement projects.
Wickes has a reputation for providing quality products and services at competitive prices, and it has won numerous awards over the years for its customer service and product quality.
Wickes Pros & Cons
Pros:
- Wide range of products and services available for home improvement projects, including building materials, kitchens, bathrooms, and outdoor equipment.
- Competitive pricing compared to other home improvement retailers.
- The option to purchase online or in-store, offering flexibility for customers.
- Installation services are available for kitchens and bathrooms, making it convenient for customers to complete their projects.
- Design consultations are available to help customers plan and visualize their home improvement projects.
Cons:
- Limited number of stores compared to some competitors, which may make it less accessible for some customers.
- Some products may be out of stock or have longer delivery times, which could cause delays for customers.
- Installation services may be more expensive than doing the work yourself, which could make it less appealing for customers on a tight budget.
- Quality of products may vary, so customers should research before purchasing to ensure they are getting the best value for their money.
- Customer service experiences may vary, with some customers reporting issues with delivery and returns.
Best Wickes Pieces
Here are some of the best selling and highly rated products from Wickes:
- Dulux Easycare Washable & Tough Matt Emulsion Paint: This is a popular and highly-rated paint that is ideal for high-traffic areas in the home. It is washable and has a matt finish, making it perfect for busy families.
- Blooma Steel Powder-Coated Fire Pit: A stylish and practical addition to any garden, this fire pit is perfect for outdoor gatherings and keeping warm on cooler evenings.
- Cooke & Lewis Timeless Traditional Ceramic Belfast Sink: A popular choice for traditional and farmhouse style kitchens, this ceramic sink is durable and easy to clean.
- Bosch Rotak 32R Electric Rotary Lawnmower: This is a popular and highly-rated lawnmower that is ideal for small to medium-sized gardens. It is lightweight, easy to use and offers excellent performance.
- Knauf Loft Roll Insulation: This is a popular and highly-rated insulation product that is ideal for improving the energy efficiency of a home. It is easy to install and offers excellent thermal performance.
- Wickes Heritage Sage Ceramic Wall Tile: A stylish and practical choice for bathrooms and kitchens, these ceramic wall tiles are easy to clean and offer a classic and timeless look.
These are just a few examples of the best pieces that Wickes offers. It’s always a good idea to research the products and read reviews before making a purchase to ensure that you are getting the best value for your money.
Where to Buy Wickes Products?
Wickes products can be purchased through several channels:
- Wickes stores: Wickes operates over 230 stores across the United Kingdom, so you can visit a store in person to browse and purchase products.
- Online: Wickes has an online store where you can browse and purchase products from the comfort of your home. The online store offers delivery and click & collect options.
- Phone: You can also place an order by calling Wickes customer service team, and they can guide you through the process.
- Trade counter: If you are a trade professional, you can also purchase products from Wickes through their trade counter service, which offers dedicated account managers and trade discounts.
No matter which channel you choose to purchase Wickes products from, you can benefit from their high-quality products and services, as well as their competitive pricing and convenient delivery options.
Kitchens
Wickes offers a wide range of kitchen products and services to suit every taste, style, and budget. Here are some of the key features of Wickes kitchens:
- Range of styles: Wickes offers a variety of kitchen styles, from contemporary to traditional, so you can find a kitchen that fits your taste and complements your home.
- Customization: Wickes kitchens can be customized to your specific needs and preferences, with a range of cabinets, worktops, appliances, and accessories available.
- Quality: Wickes kitchens are made from high-quality materials and built to last. They come with a 10-year guarantee for added peace of mind.
- Installation: Wickes offers a professional installation service for your new kitchen, which includes project management, removal of your old kitchen, and installation of your new one.
- Design consultation: If you need help planning your new kitchen, Wickes offers a design consultation service. This involves a home visit from a kitchen designer who will help you create a 3D design of your new kitchen.
- Price: Wickes kitchens are competitively priced, and they offer a Price Match Promise to ensure that you get the best value for your money.
Bathrooms
Wickes also offers a range of bathroom products and services to suit every style and budget. Here are some of the key features of Wickes bathrooms:
- Range of styles: Wickes offers a variety of bathroom styles, from traditional to contemporary, so you can find a bathroom that fits your taste and complements your home.
- Customization: Wickes bathrooms can be customized to your specific needs and preferences, with a range of showers, baths, toilets, sinks, and accessories available.
- Quality: Wickes bathrooms are made from high-quality materials and built to last. They come with a 10-year guarantee for added peace of mind.
- Installation: Wickes offers a professional installation service for your new bathroom, which includes project management, removal of your old bathroom, and installation of your new one.
- Design consultation: If you need help planning your new bathroom, Wickes offers a design consultation service. This involves a home visit from a bathroom designer who will help you create a 3D design of your new bathroom.
- Price: Wickes bathrooms are competitively priced, and they offer a Price Match Promise to ensure that you get the best value for your money.
Building Materials
Wickes offers a wide range of building materials, from bricks and blocks to insulation and plasterboard. Here are some of the key features of Wickes building materials:
- Range of materials: Wickes offers a wide range of building materials, including timber, sheet materials, bricks, blocks, aggregates, insulation, plasterboard, and roofing materials.
- Quality: Wickes building materials are made from high-quality materials and designed to meet the latest building regulations and standards.
- Availability: Most Wickes stores stock a comprehensive range of building materials, so you can usually find what you need in-store or online.
- Value: Wickes offers competitive prices on their building materials, and they offer a Price Match Promise to ensure that you get the best value for your money.
- Delivery: Wickes offers a convenient delivery service for their building materials, with options for next-day delivery or click and collect.
- Expert advice: If you need help choosing the right building materials for your project,
Doors & Windows
Wickes offers a range of doors and windows to suit every taste and style. Here are some of the key features of Wickes doors and windows:
- Range of styles: Wickes offers a variety of door and window styles, from traditional to contemporary, so you can find a design that fits your taste and complements your home.
- Customization: Wickes doors and windows can customized to your specific needs and preferences, with a range of sizes, finishes, and glazing options available.
- Quality: Wickes doors and windows are made from high-quality materials and built to last.
- Energy efficiency: Wickes doors and windows are designed to energy efficient, with a range of options available to help reduce heat loss and lower your energy bills.
- Installation: Wickes offers a professional installation service for their doors and windows, which includes project management, removal of your old doors and windows, and installation of your new ones.
- Price: Wickes doors and windows are competitively priced, and they offer a Price Match Promise to ensure that you the best value for your money.
Gardens & Landscaping
Wickes also offers a range of products and services to help you create your dream garden or landscape. Here are some of the key features of Wickes gardens and landscaping:
- Range of products: Wickes offers a wide range of products for your garden and landscaping needs, including decking, paving, fencing, sheds, and garden furniture.
- Quality: Wickes garden and landscaping products are made from high-quality materials and built to last.
- Customization: Wickes garden and landscaping products can be customized to your specific needs and preferences, with a range of sizes, finishes, and styles available.
- Design consultation: If you need help planning your garden or landscaping project, Wickes offers a design consultation service. This involves a home visit from a garden designer who will help you create a 3D design of your new garden or landscape.
- Installation: Wickes offers a professional installation service for their garden and landscaping products.
- Price: Wickes garden and landscaping products are competitively priced, and they offer a Price Match Promise to ensure that you get the best value for your money.
Flooring & Tiling
Wickes offers a range of flooring and tiling options to suit every taste and budget. Here are some of the key features of Wickes flooring and tiling:
- Wickes offers a wide range of flooring and tiling products, including laminate flooring, solid wood flooring, vinyl flooring, and ceramic and porcelain tiles.
- Wickes flooring and tiling products made from high-quality materials and built to last.
- Wickes flooring and tiling products can customized to your specific needs and preferences, with a range of sizes, finishes, and styles available.
- If you need help choosing the right flooring or tiling for your project.
- Wickes offers a professional installation service for their flooring and tiling products.
- Wickes flooring and tiling products are competitively priced, and they offer a Price Match Promise to ensure that you the best value for your money.
Painting & Decorating
Wickes offers a range of painting and decorating products and services to help you transform your home’s interior and exterior. Here are some of the key features of Wickes painting and decorating:
- Wickes offers a wide range of painting and decorating products, including paints, wallpaper, brushes, and rollers.
- Wickes painting and decorating products made from high-quality materials and built to last. They come with a guarantee for added peace of mind.
- Wickes painting and decorating products can customized to your specific needs and preferences, with a range of colors, finishes, and styles available.
- If you need help choosing the right products for your project, Wickes has expert staff who can offer advice and guidance.
- Wickes offers a professional painting and decorating service, which includes project management and installation of your new products.
- Wickes painting and decorating products competitively priced. They offer a Price Match Promise to ensure that you the best value for your money.
Electrical & Lighting
Wickes offers a range of electrical and lighting products to help you update and improve your home’s lighting and electrical systems. Here are some of the key features of Wickes electrical and lighting:
- Wickes offers a wide range of electrical and lighting products, including light fixtures, switches, sockets, cables, and wiring accessories.
- Wickes electrical and lighting products are made from high-quality materials and built to last.
- Wickes electrical and lighting products can customized to your specific needs and preferences, with a range of styles, finishes, and features available.
- If you need help choosing the right products for your project.
- Wickes offers a professional installation service for their electrical and lighting products.
- Wickes electrical and lighting products competitively priced, and they offer a Price Match Promise to ensure that you the best value for your money.
Heating & Plumbing
Wickes offers a range of heating and plumbing products and services to help you improve your home’s heating and plumbing systems. Here are some of the key features of Wickes heating and plumbing:
- Wickes offers a wide range of heating and plumbing products, including boilers, radiators, pipes, fittings, and water heaters.
- Wickes heating and plumbing products made from high-quality materials and built to last.
- Wickes heating and plumbing products can customized to your specific needs and preferences, with a range of sizes, finishes, and features available.
- If you need help choosing the right products for your project.
- Wickes offers a professional installation service for their heating and plumbing products.
- Wickes heating and plumbing products competitively priced. They offer a Price Match Promise to ensure that you get the best value for your money.
Tools & Workwear
Wickes offers a range of tools and workwear products to help you tackle DIY projects around the home. Here are some of the key features of Wickes tools and workwear:
- Wickes offers a wide range of tools and workwear products, including power tools, hand tools, tool storage, and workwear such as safety boots and overalls.
- Wickes tools and workwear products made from high-quality materials and built to last.
- Wickes tools and workwear products can customized to your specific needs and preferences, with a range of sizes, finishes, and features available.
- If you need help choosing the right products for your project,
- Wickes tools and workwear products are competitively priced. They offer a Price Match Promise to ensure that you get the best value for your money.
Wickes Promotions & Discounts
Wickes offers various promotions and discounts throughout the year on their products and services. Here are some ways to stay informed about Wickes promotions and discounts:
- Email newsletters: Sign up for the Wickes email newsletter to receive updates on their latest offers and promotions.
- Social media: Follow Wickes on social media platforms such as Facebook, Twitter, and Instagram to stay up-to-date on their promotions and discounts.
- In-store promotions: Keep an eye out for in-store promotions and discounts when you visit your local Wickes store.
- Clearance and sale events: Check out the clearance and sale events on the Wickes website, where you can find discounted products across all categories.
- Price match promise: If you find the same product cheaper elsewhere, Wickes will match the price and give you an extra 10% off.
- TradePro discount: If you are a trade professional, you can sign up for the Wickes TradePro scheme and receive exclusive discounts and benefits.
By taking advantage of these promotions and discounts, you can save money on your next home improvement project with Wickes.
Wickes Shipping and Return Policy
Wickes offers shipping to mainland UK and Northern Ireland, with various delivery options available depending on the size and weight of the items ordered. Here are the key features of Wickes shipping policy:
- Delivery options: Wickes offers a range of delivery options, including standard delivery, next-day delivery, and named day delivery. Some products may have specific delivery requirements or restrictions.
- Delivery charges: Delivery charges may vary depending on the size and weight of the items ordered and the delivery option selected. Delivery charges will displayed at checkout.
- Click & Collect: Customers can choose to collect their order from their local Wickes store for free.
- Returns policy: If you wish to return a product, you can do so within 30 days of purchase, provided that the product in its original condition and packaging. Certain products may excluded from this policy due to hygiene or safety reasons.
- Refunds: Wickes will provide a refund for the returned product, including the cost of the product and the initial delivery charge. If the product is faulty or damaged, Wickes will also cover the cost of return postage.
- Exchanges: If you wish to exchange a product for a different size or colour, you can do so in-store or by returning the product and placing a new order.
Contact Wickes
There are several ways to contact Wickes:
- Customer service hotline: You can contact the Wickes customer service team by calling 0330 123 4123. The hotline is open from Monday to Friday, 8 am to 8 pm, and on Saturdays, Sundays, and Bank Holidays from 8 am to 5 pm.
- Live chat: You can chat live with a Wickes representative through the website. Simply click on the “Live Chat” button on the website and enter your details to start the chat.
- Email: You can email Wickes at [email protected]. They aim to respond to emails within 24 hours.
- Social media: You can contact Wickes through their social media channels, such as Facebook, Twitter, and Instagram.
- In-store: You can visit your local Wickes store and speak to a member of staff for help and advice.
Whether you have a question about a product, need help with an order, or want to provide feedback on your shopping experience, the Wickes customer service team is available to help you.
Wickes Verdict
Wickes appears to be a reliable and reputable retailer for home improvement and DIY products. They offer a wide range of products across multiple categories, including kitchens, bathrooms, building materials, and tools. Their prices are generally competitive, and they offer various promotions and discounts throughout the year. Additionally, their shipping and returns policy is flexible and convenient, providing customers with a hassle-free shopping experience. Overall, if you are looking for home improvement or DIY products, Wickes is definitely worth considering.
Wickes FAQ
Here are some frequently asked questions about Wickes:
What products does Wickes sell?
Wickes sells a wide range of home improvement and DIY products, including building materials, kitchens, bathrooms, flooring and tiling, doors and windows, tools and workwear, electrical and lighting, heating and plumbing, gardens and landscaping, and painting and decorating.
How do I find my nearest Wickes store?
You can find your nearest Wickes store by using the store locator on the Wickes website. Simply enter your postcode or town/city and click search to see a list of nearby stores.
Does Wickes offer installation services?
Yes, Wickes offers installation services for kitchens, bathrooms, and bedrooms. You can book a free design appointment online or in-store, and a Wickes installer will help you plan and install your new kitchen, bathroom, or bedroom.
Can I return a product to Wickes?
Yes, you can return a product to Wickes within 30 days of purchase, provided that the product is in its original condition and packaging. Wickes offers a flexible returns policy, allowing you to return products to a store or by post.
Does Wickes offer free delivery?
Wickes offers free standard delivery on orders over £75. They also offer free click and collect from your local store, regardless of the order value.
Does Wickes offer trade discounts?
Yes, Wickes offers trade discounts for customers who have a Wickes TradePro account. The account provides access to exclusive deals, discounts, and rewards, as well as a range of trade services.
How can I contact Wickes customer service?
You can contact Wickes customer service by calling 0330 123 4123, emailing [email protected], using the live chat function on the Wickes website, or visiting your local store.
