Holiday Extras Travel Reviw

• Use a strong password and keep it safe.
• Be careful about sharing your personal information with Holiday Extras or any other company.
• Only book through the official Holiday Extras website or app.
• Be wary of any offers that seem too good to be true.
• If you have any problems, contact Holiday Extras’ customer service team as soon as possible.

How do I use my Holiday Extras voucher?

To use your Holiday Extras voucher, you can follow these steps:

1. Go to the HolidayExtras website or open their mobile app.
2. Log in to your account if you have one. If you don’t have an account, you can create one during the booking process.
3. Select the product you want to book.
4. Continue through to payment and select “pay using voucher” on the payment page to make a new booking using some or all of your voucher balance. You will be asked to enter your Voucher Reference here – you can find it on your voucher email.

You can also use your voucher to pay for a booking that you have already made. To do this, you need to contact HolidayExtras customer service and they will be able to help you.

Here are some things to keep in mind when using your Holiday Extras voucher:

• The voucher must be used in full. You cannot use it to pay for part of a booking.
• The voucher is valid for 3 years from the date of issue.
• The voucher can be used to pay for any HolidayExtras product, including airport parking, car hire, airport transfers, travel insurance, and airport lounge access.
• The voucher cannot be used to pay for cash refunds.

How do I get my money back from a cancelled flight?

The process of getting a refund for a cancelled flight will vary depending on the airline, the reason for the cancellation, and the terms and conditions of your ticket.

Here are some general steps you can take to get your money back:

1. Contact the airline as soon as possible after the cancellation.
2. Provide your flight information and the reason for the cancellation.
3. Ask for a refund.
4. Be prepared to provide documentation, such as a copy of your flight ticket or a screenshot of the cancellation notice.

The airline may ask you to wait a certain amount of time before they can issue a refund. This is usually because they need to investigate the cancellation and make sure that they are not liable to pay any compensation.

If the airline refuses to give you a refund, you may be able to take legal action. However, this is usually a complex and time-consuming process.

Here are some additional tips for getting a refund for a cancelled flight:

• Be polite and persistent when you contact the airline.
• Keep a record of all your correspondence with the airline.
• If you are not satisfied with the airline’s response, you can contact the Civil Aviation Authority (CAA) for help.

The CAA is the UK’s aviation regulator. They can help you to resolve disputes with airlines and get your money back.

Here are some of the laws that protect your rights in case of a cancelled flight:

• The EU Regulation 261/2004: This regulation applies to all flights departing from an EU airport or arriving at an EU airport, regardless of the airline. It requires airlines to pay compensation to passengers in the event of a cancellation, delay, or overbooking.
• The UK Consumer Rights Act 2015: This act applies to all flights departing from the UK, regardless of the airline. It gives passengers the right to a refund or re-routing in the event of a cancellation.

Can I get a cash refund from Holiday Extras?

Yes, you can get a cash refund from Holiday Extras if you cancel your booking within 7 days of making the booking. You can do this by logging into your account and cancelling the booking. A voucher will be issued for the full value of your original booking. You can use this voucher to pay for any future Holiday Extras booking, any time at all, within 3 years of issue. You can also choose to exchange your voucher for a cash refund up to 14 days from the date of issue.

To exchange your voucher for a cash refund, you will need to contact HolidayExtras customer service. They can be reached by phone, email, or live chat. They will ask you for some information about your booking, such as your booking reference number and your name. They will then process your request and issue you with a cash refund.

The processing time for a cash refund is usually 3-5 working days. The refund will be made to the same payment method that you used to make the original booking.

Here are the steps on how to get a cash refund from Holiday Extras:

1. Log into your HolidayExtras account.
2. Click on the “My Bookings” tab.
3. Find the booking that you want to cancel and click on the “Cancel Booking” button.
4. Select the “I want a cash refund” option.
5. Enter your bank account details.
6. Click on the “Submit” button.

Holiday Extras will process your request and issue you with a cash refund within 3-5 working days.

Support

I can help you with that. Here are the ways you can get support from Holiday Extras:

• Live chat: You can use the Holiday Extras live chat feature to speak to a customer service representative. The live chat feature is available 24/7.
• Contact us form: You can use the contact us form on their website to contact Holiday Extras by email. The contact us form is available 24/7.
• Phone: You can call HolidayExtras on 0330 088 5555. The phone line is open from 8am to 8pm, Monday to Friday, and from 9am to 6pm on weekends.
• Social media: You can also contact HolidayExtras on social media. They are available on Facebook, Twitter, and Instagram.

Here are some additional tips for getting support from Holiday Extras:

• Be as specific as possible when describing your problem.
• Provide as much information as possible, such as your booking number, name, and contact details.
• If you have screenshots or other documentation that can help, attach them to your message.
• Be patient. The customer service team may be busy, but they will get back to you as soon as possible.

How much money will I lose if I cancel my holiday?

The amount of money you will lose if you cancel your holiday will depend on the cancellation policy of the travel company you booked with.

Here are some examples of cancellation policies from different travel companies:

• TUI: You can cancel your holiday up to 70 days before travel for a full refund. If you cancel between 69 and 30 days before travel, you will lose 50% of the cost of your holiday. If you cancel within 29 days of travel, you will lose 100% of the cost of your holiday.
• Jet2: You can cancel your holiday up to 60 days before travel for a full refund. If you cancel between 59 and 30 days before travel, you will lose 30% of the cost of your holiday. If you cancel within 29 days of travel, you will lose 100% of the cost of your holiday.
• easyJet Holidays: You can cancel your holiday up to 30 days before travel for a full refund. If you cancel within 29 days of travel, you will lose 100% of the cost of your holiday.

It is important to read the cancellation policy carefully before you book your holiday. This way, you will know what you are entitled to if you need to cancel.

If you have to cancel your holiday due to circumstances beyond your control, such as illness or a death in the family, you may be able to get a full refund. However, this will depend on the specific circumstances and the cancellation policy of the travel company.

How do I get a refund on Holiday Extras?

To get a refund on Holiday Extras, you can follow these steps:

1. Log in to your Holiday Extras account.
2. Click on the “My bookings” tab.
3. Select the booking you want to cancel.
4. Click on the “Cancel booking” button.
5. Follow the instructions on the screen to complete the cancellation.

If you cancel your booking within 7 days of making it, you will receive a voucher for the full value of your booking. This voucher can be used to pay for any future Holiday Extras booking, any time at all, within 3 years of issue. You can also choose to exchange your voucher for a cash refund up to 14 days from the date of issue.

However, if you cancel your booking after 7 days, you will only be eligible for a voucher. You will not be able to get a cash refund.

The terms and conditions of your booking will specify the exact cancellation policy. You can find the cancellation policy for your booking on the HolidayExtras website.

Here are some things to keep in mind when requesting a refund from Holiday Extras:

• You can request a refund by contacting Holiday Extras customer service.
• You will need to provide your booking number and your reason for cancellation.
• Holiday Extras may ask you to provide documentation, such as a copy of your booking confirmation.
• The refund process may take a few days to complete.

FAQ

Here are some more FAQs about getting a refund on Holiday Extras:

What if I cancel my booking after 7 days?