Brussels Airlines Review

What is Brussels Airlines?

Brussels Airlines is a Belgium-based airline that was founded in 2006 as a result of a merger between two Belgian airlines: SN Brussels Airlines and Virgin Express. The airline is headquartered in Brussels, Belgium and operates flights to more than 100 destinations in Europe, Africa, and North America.

Brussels Airlines is part of the Lufthansa Group, one of the largest airline groups in the world. As a member of the Star Alliance, BrusselsAirlines also has partnerships with a number of other airlines. Which allows passengers to book flights to additional destinations around the world.

The airline operates a fleet of over 50 aircraft, including Airbus A319, A320, A330, and A340 aircraft. Brussels Airlines committed to safety, sustainability, and social responsibility, and implemented a range of initiatives to reduce its environmental impact and support local communities. The airline also offers a loyalty program called Miles & More. Which allows frequent flyers to earn and redeem miles for flights and other rewards.

Where Does Brussels Airlines Fly?

Brussels Airlines operates flights to more than 100 destinations in Europe, Africa, and North America. Some of the most popular destinations served by BrusselsAirlines include:

• Brussels, Belgium
• Paris, France
• London, United Kingdom
• Rome, Italy
• Barcelona, Spain
• Lisbon, Portugal
• Dakar, Senegal
• Kinshasa, Democratic Republic of the Congo
• New York City, United States
• Toronto, Canada

Brussels Airlines operates a hub at Brussels Airport (BRU), which is located about 12 kilometers northeast of the city center. From its hub in Brussels, the airline operates flights to destinations across Europe, Africa, and North America.

In addition to its own flights, Brussels Airlines also has codeshare agreements with a number of other airlines. Which allows passengers to book flights to additional destinations around the world. These codeshare partners include Lufthansa, Swiss International Air Lines, Austrian Airlines, and United Airlines, among others.

What It’s Like to Fly with Brussels Airlines?

Flying with Brussels Airlines is generally a comfortable and enjoyable experience. The airline known for its commitment to safety, sustainability, and customer service, and this evident throughout the travel experience. Here are some of the things you can expect when flying with Brussels Airlines:

1. Comfortable cabins: Brussels Airlines operates a fleet of modern aircraft, which feature comfortable seats and a range of in-flight entertainment options.
2. Friendly and professional cabin crew: Brussels Airlines known for its friendly and professional cabin crew. Who are dedicated to providing a high level of customer service throughout the flight.
3. In-flight dining: Brussels Airlines offers a range of in-flight dining options, including complimentary meals and snacks on most flights. The airline also offers a selection of beverages, including wine, beer, and soft drinks.
4. In-flight entertainment: Brussels Airlines offers a range of in-flight entertainment options, including movies, TV shows, music, and games. The airline also offers Wi-Fi on select aircraft.
5. Loyalty program: Brussels Airlines offers a loyalty program called Miles & More. Which allows frequent flyers to earn and redeem miles for flights and other rewards.
6. Sustainable and socially responsible initiatives: Brussels Airlines committed to sustainability and social responsibility, and implemented a range of initiatives to reduce its environmental impact and support local communities.

Does Brussels Airlines Serve Food and Drinks?

Yes, Brussels Airlines serves food and drinks on most of its flights, depending on the duration and time of day of the flight.

On short-haul flights, which are typically less than two hours, the airline offers a range of snacks and beverages, including water, soft drinks, tea, coffee, beer, and wine. Depending on the time of day, the airline may also serve a light meal or a sandwich on these flights.

On medium- and long-haul flights, Brussels Airlines offers complimentary meals and drinks, including a hot meal or a snack, as well as a selection of alcoholic and non-alcoholic beverages. The meals are usually prepared by renowned Belgian chefs and feature a range of options, including vegetarian and special meals for passengers with specific dietary requirements.

In addition, Brussels Airlines offers special meals for passengers with specific dietary requirements or food allergies. Passengers can request these meals when booking their flight or by contacting the airline’s customer service center.

What are People Saying About Brussels Airlines?

People have generally positive things to say about Brussels Airlines. Many passengers appreciate the airline’s commitment to safety, sustainability, and customer service. They also praise the airline’s comfortable cabins, friendly cabin crew, and in-flight dining options. Here are some examples of what people are saying about BrusselsAirlines:

• “I’ve flown with Brussels Airlines several times and have always had a great experience. The cabin crew are always friendly and professional, the food is good, and the flights are generally on time.” – Mary, frequent flyer
• “I impressed with Brussels Airlines’ commitment to sustainability. They offer a range of initiatives to reduce their environmental impact, including using biofuels and recycling on board. It’s great to see an airline taking these issues seriously.” – John, environmental activist
• “Brussels Airlines is my go-to airline for travel within Europe. The flights are usually affordable, and the service is consistently good. I also appreciate the airline’s convenient flight schedules and the range of destinations they serve.” – Sarah, frequent traveler
• “I recently flew with Brussels Airlines on a long-haul flight, and I impressed with the quality of the in-flight meals. The food was delicious, and there were plenty of options to choose from. The cabin crew were also friendly and attentive throughout the flight.” – Mark, food blogger

Of course, as with any airline, there are also some negative reviews and criticisms of Brussels Airlines. Some passengers have complained about delays or cancellations, while others have expressed frustration with the airline’s baggage policies or customer service. The general consensus is that BrusselsAirlines is a good airline with a strong focus on customer service and sustainability.

What’s Brussels Airlines Luggage Policy?

Brussels Airlines has a luggage policy that varies depending on the class of service and the destination. Here are the general rules for checked and carry-on baggage:

1. Checked baggage:

• Light&Relax fares: No checked baggage allowance included. Baggage can added for a fee.
• Flex&Fast and Bizz&Class fares: Passengers are allowed to check one or two pieces of luggage, each weighing up to 23 kg (50 lbs) depending on the destination and class of travel. Some flights may allow up to 32 kg (70 lbs) per piece.
• On flights to/from the US, Canada, or Africa: Passengers allowed to check up to two pieces of luggage, each weighing up to 23 kg (50 lbs) in Economy, and up to 32 kg (70 lbs) in Business Class.

2. Carry-on baggage:

• All fares: Passengers allowed to bring one carry-on bag and one personal item, such as a purse or laptop bag, on board. The carry-on bag must fit in the overhead bin and must not exceed the dimensions of 55 x 40 x 23 cm (21.6 x 15.7 x 9 inches) and a maximum weight of 12 kg (26.5 lbs).

Additional baggage can added to the reservation for a fee, which varies depending on the route and the weight of the baggage. Passengers are advised to check the airline’s website or contact customer service for more information about their specific baggage allowance and fees.

Check-in Process for Brussels Airlines

Brussels Airlines offers several check-in options for passengers, including online, mobile, and airport check-in. Here are the details for each option:

1. Online check-in: Passengers can check-in online on the Brussels Airlines website or mobile app between 24 hours and one hour before their scheduled departure time. Online check-in allows passengers to select their seat, print or download their boarding pass, and pay for any additional baggage or services they require.
2. Mobile check-in: Passengers can also check-in using the Brussels Airlines mobile app, which is available for iOS and Android devices. Mobile check-in allows passengers to access their boarding pass directly on their smartphone and to receive notifications about their flight status.
3. Airport check-in: Passengers can check-in at the airport using the self-service kiosks or at the check-in counters. Check-in counters typically open three hours before departure and close 45 minutes before departure for flights within Europe, and one hour before departure for long-haul flights. Passengers are advised to arrive at the airport with sufficient time to complete check-in, security, and boarding procedures.

For passengers traveling with checked baggage, they will need to drop off their bags at the bag drop counter after completing the check-in process. BrusselsAirlines advises passengers to check the specific baggage drop-off deadline for their flight. As this may vary depending on the destination.

How is Brussels Airlines Customer Service?

Brussels Airlines has a dedicated customer service team that is available to assist passengers with any questions or concerns they may have before, during, or after their flight. The airline provides several ways to contact customer service, including phone, email, and social media.

Passengers can contact Brussels Airlines customer service by phone at their local customer service number. Which is available on the airline’s website. The customer service team is available 24/7 to assist passengers with booking, flight changes, baggage questions, and more.

Additionally, Brussels Airlines has an active presence on social media platforms such as Twitter and Facebook. Where passengers can ask questions, provide feedback, and get updates about their flights. The airline’s social media team is responsive and generally replies to messages within a few hours.

Is Brussels Airlines legit?

Yes, Brussels Airlines a legitimate airline that headquartered in Brussels, Belgium, and a subsidiary of the Lufthansa Group. The airline founded in 2006 and operates flights to over 100 destinations worldwide, including destinations in Europe, Africa, North America, and Asia.

Brussels Airlines is a member of the Star Alliance, a global airline alliance that includes 26 airlines from around the world. The airline has won several awards over the years, including Best Airline Staff in Europe at the Skytrax World Airline Awards in 2018, and Best Airline in Belgium at the World Travel Awards in 2019.

The airline also places a strong emphasis on safety, and has implemented several measures to ensure the health and safety of its passengers and employees during the COVID-19 pandemic, such as enhanced cleaning and disinfection procedures, mandatory face mask requirements, and social distancing measures.

In summary, Brussels Airlines is a legitimate and reputable airline that has been operating for over a decade and has received recognition for its services and safety measures.

Is Brussels Airlines Worth It?

Whether Brussels Airlines is worth it or not depends on your specific travel needs and preferences. Here are some factors to consider when determining whether BrusselsAirlines is worth it:

1. Destination options: Brussels Airlines offers flights to over 100 destinations worldwide, including many popular European cities and several destinations in Africa, North America, and Asia. If you’re looking to travel to one of these destinations, BrusselsAirlines could be a good choice for you.
2. Price: Brussels Airlines generally considered to a mid-range airline, with prices that are competitive with other major European airlines. If you’re looking for a budget airline, you may be able to find cheaper options elsewhere. However, if you’re willing to pay a little more for additional services and amenities, Brussels Airlines could be worth it.
3. Services and amenities: Brussels Airlines offers a range of services and amenities to its passengers, including in-flight meals and entertainment, comfortable seating options, and a frequent flyer program with rewards and benefits. If these are important to you, Brussels Airlines could be a good choice.
4. Customer service: Brussels Airlines has a reputation for providing friendly and helpful customer service to its passengers, which can be an important factor for many travelers.

Whether Brussels Airlines is worth it or not depends on your individual travel needs and preferences. If you value a wide range of destination options, competitive prices, and additional services and amenities, BrusselsAirlines could be a good choice for you.

FAQs

Sure, here are some FAQs about Brussels Airlines:

What is Brussels Airlines’ baggage allowance policy?

Brussels Airlines’ baggage allowance policy varies depending on the route, travel class, and frequent flyer status. Passengers are allowed to bring at least one piece of hand luggage and one piece of checked luggage. Additional luggage may be subject to fees. Passengers can check the airline’s website for more details.

How do I check-in for my Brussels Airlines flight?

Brussels Airlines offers several check-in options, including online check-in, mobile check-in, and airport check-in. Passengers can check-in online up to 24 hours before their flight’s scheduled departure time. Mobile check-in is available through the airline’s mobile app. Airport check-in also available, but passengers advised to arrive at the airport early to avoid delays.

What is Brussels Airlines’ frequent flyer program?

Brussels Airlines’ frequent flyer program called Miles & More. Passengers can earn miles on Brussels Airlines flights and flights with partner airlines, as well as through other travel-related purchases. Miles can redeemed for flights, upgrades, and other rewards and benefits.

Does Brussels Airlines offer in-flight entertainment?

Yes, Brussels Airlines offers in-flight entertainment on most of its flights. Passengers can choose from a selection of movies, TV shows, and music.

What is Brussels Airlines’ policy on pets?

Brussels Airlines allows pets to travel in the cabin or as checked baggage on select flights. Passengers must comply with certain rules and regulations, including the use of an approved pet carrier and proper documentation.

These are just a few examples of frequently asked questions about Brussels Airlines. For more information, passengers can visit the airline’s website or contact customer service.